Accident Advice

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What to do in case of an accident:

  • Do not admit liability
  • Stay calm.
  • Exchange names, addresses and contact numbers with other driver/s, together with other details listed on next page.
  • Obtain contact details of any witness/es regardless of fault.
  • Render assistance and wherever possible move to an area safe from traffic.
  • Call 000 if ambulance, fire and/or police are required at the scene.
  • If your vehicle requires towing you are required to call towing allocation on 13 11 76(metro area) or in rural areas, contact the local towing service.
  • It is important to direct your vehicle to the repairer of your choice. So ensure that destination is completed on the owing form beforesigning it.
  • Any other details of interest should be noted immediately to ensure accurate claim notification, which could effect your excess payment.
  • Take photographs if possible.

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